Central Station Monitoring

C.O.P.S. Monitoring, your hometown central station, has been serving independent alarm dealers since 1978.

The success of your alarm rests on the shoulders of your alarm monitoring services. We chose the strongest monitoring service in the industry, COPS Monitoring. COPS Monitoring has been serving independent alarm dealers since 1978, offering cutting-edge technology and personal service.

Customer service representatives smiling with headsets on talking to people on the phone - NCA Alarms Nashville TN

What is Alarm Monitoring?

While finding the right alarm for your home or commercial security needs is important, your alarm is only as good as your monitoring service. Here’s how it works: when your alarm goes off, it sends a signal through one of several communication channels to a monitoring center. There, they answer the notification and contact you to verify the authenticity of the alarm. If it’s a false alarm, you simply provide them with your passcode and they’ll cancel the alarm. In the event of a break-in or a legitimate emergency, they’ll immediately notify the appropriate authorities and reach out to your emergency contact list, keeping you and your family safe.

How Your NCA Alarm Works

Infographics on the process of how a home alarm system works - NCA Alarms Nashville TN

Why NCA Partners with COPS Monitoring

A Legacy of Success

Like NCA, COPS Monitoring knows what it takes to succeed in the security business. The company currently monitors over 2 million accounts for more than 3,500 independent alarm dealers throughout North America.

Fast Response Time

Six redundant and load-sharing centers give COPS the ability to deliver fast, reliable, and professional monitoring. Operating multiple centers throughout the country ensures great coverage in the event of equipment failure or severe weather.

Professional Dispatchers

COPS Monitoring has a dedicated team of well-trained professional dispatchers. NCA customers can expect dispatchers who are professional, courteous, and calm. Their staff demonstrates commitment and compassion.

Constant Innovation

With a customer base that spans the United States, Canada, and the Caribbean, COPS Monitoring is constantly adapting, innovating, and monitoring capabilities and tools to bring industry-leading services to your home or business.